
What the HR! is an award-winning podcast. Presented by TCSHRM and hosted by Becky Lauseng, Jay Olson, and Lena Scullard. The podcast provides insights, strategies, and anecdotes that explore how to build better businesses through modern people practices and approaches. Topics covered include Organizational Development, Employee Engagement, Listening Strategies, Succession Planning, Performance Management, Company Culture, Transformation, Talent, and Leadership.
INTERESTED IN SPONSORSHIP? Please email sponsors@tcshrm.org.
What the HR! is an award-winning podcast. Presented by TCSHRM and hosted by Becky Lauseng, Jay Olson, and Lena Scullard. The podcast provides insights, strategies, and anecdotes that explore how to build better businesses through modern people practices and approaches. Topics covered include Organizational Development, Employee Engagement, Listening Strategies, Succession Planning, Performance Management, Company Culture, Transformation, Talent, and Leadership.
INTERESTED IN SPONSORSHIP? Please email sponsors@tcshrm.org.
Episodes

Wednesday Mar 11, 2026
Episode 116: Bringing Emotional Intelligence to Every Conversation – Even in an AI World
Wednesday Mar 11, 2026
Wednesday Mar 11, 2026
Amy Jacobson is an EI and human behaviour specialist, delivering emotional intelligence programs, keynotes & workshops across Australia internationally. She is a twice Wiley-published author of 'Emotional Intelligence: A simple and actionable guide to increasing performance, engagement and ownership', and the new book ‘The Emotional Intelligence Advantage: Mastering change and difficult conversations’. Amy is a sought-after media commentator whose mission is to break down misconceptions around E.I., help people to increase their emotional intelligence and create purpose-driven teams who get results!
Guest:
Amy Jacobson: Emotional Intelligence Specialist https://www.linkedin.com/company/finding-your-y/about/
Hosts:
Jay Olson - https://www.linkedin.com/in/jayolson/
Lena Scullard - https://www.linkedin.com/in/lenascullard/
INTERESTED IN SPONSORSHIP? Please email sponsors@tcshrm.org.
Twin Cities Society For Human Resources (TCSHRM): Recognized as one of the nation's largest SHRM chapters, TCSHRM is based in the Twin Cities of Minneapolis and St. Paul, Minnesota. With an ongoing calendar of events, our mission is to provide high quality professional development, information exchange, and networking opportunities for the Human Resource professional through multiple channels.
Join Us! Become a TCSHRM Member
Attend a TCSHRM Event
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