
What the HR! is an award-winning podcast. Presented by TCSHRM and hosted by Becky Lauseng, Jay Olson, and Lena Scullard. The podcast provides insights, strategies, and anecdotes that explore how to build better businesses through modern people practices and approaches. Topics covered include Organizational Development, Employee Engagement, Listening Strategies, Succession Planning, Performance Management, Company Culture, Transformation, Talent, and Leadership.
INTERESTED IN SPONSORSHIP? Please email sponsors@tcshrm.org.
What the HR! is an award-winning podcast. Presented by TCSHRM and hosted by Becky Lauseng, Jay Olson, and Lena Scullard. The podcast provides insights, strategies, and anecdotes that explore how to build better businesses through modern people practices and approaches. Topics covered include Organizational Development, Employee Engagement, Listening Strategies, Succession Planning, Performance Management, Company Culture, Transformation, Talent, and Leadership.
INTERESTED IN SPONSORSHIP? Please email sponsors@tcshrm.org.
Episodes

Thursday Nov 20, 2025
Episode 110: Getting a Handle on Handbooks
Thursday Nov 20, 2025
Thursday Nov 20, 2025
Lena Scullard and Becky Lauseng welcomed employment attorney Kate Bischoff to discuss employee handbooks, which she defined as documents setting expectations and guidance distinct from tactical policy manuals. Kate advised that HR should determine the handbook's tone to match the company culture, use the document to drive cultural change, and review the handbook annually, ideally from back to front and through the perspective of an employee needing guidance.
Key recommendations included ensuring harassment and essential EEO policies are prominently featured, avoiding broad off-the-clock conduct language, and keeping the handbook concise (less than 35 pages) by removing specific policy details like employment classifications, lengthy discipline policies, and temporary trend topics like returning to the office.
Guest:
Kate Bischoff | Employee Attorney & HR Professional | https://www.linkedin.com/in/k8bisch
Resources:
Website: http://www.k8bisch.com
Kate's LinkedIn Learning Session on Employee Handbooks: https://www.linkedin.com/learning/human-resources-creating-an-employee-handbook-26129200
Email: kate@k8bisch.com
Hosts:
Becky Lauseng - https://www.linkedin.com/in/becky-lauseng/
Lena Scullard - https://www.linkedin.com/in/lenascullard/
INTERESTED IN SPONSORSHIP? Please email sponsors@tcshrm.org.
Twin Cities Society For Human Resources (TCSHRM): Recognized as one of the nation's largest SHRM chapters, TCSHRM is based in the Twin Cities of Minneapolis and St. Paul, Minnesota. With an ongoing calendar of events, our mission is to provide high quality professional development, information exchange, and networking opportunities for the Human Resource professional through multiple channels.
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